Before accessing, browsing, or using this website please be sure to review this privacy policy carefully.

On this page, you’ll find all the information about what data we collect about our visitors and customers and how that data is used. We’ve described everything as clearly and concisely as possible and avoided legalese as much as possible so that you can make sense of all this without needing a law degree.

We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we update our privacy information and communicate the changes to individuals before starting any new processing.  

Personal Information will be understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 (“the Act”). In viewing this website you are giving consent as contemplated in section 69 of the Act.

If there is anything in this policy that you do not agree with, please do not continue to access, browse or use this website.

Who We Are

Company name: Premotech Security Systems CC

Company registration number: CK 1993/023020/23

Company Address: Plumstead, Cape Town, South Africa

Contact Number: +27 82 445 5919

Information Officer email address: fernando@premotech.co.za

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as name, contact number, email address, and address), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees/subcontractors who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Children’s Privacy

Our Service does not address anyone under the age of 13.

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

What Data We Collect

Similar to other commercial Websites, this Website utilizes a standard technology called “cookies” and Web server logs to collect information about how this Website is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent on this Website, and the Websites visited just before and just after our Website, your IP address.

Premotech Security Systems supports and respects a person’s right to privacy and to the careful management of any personal information that Premotech Security Systems is required to collect in order to provide services.

We will do all that is reasonable to ensure your personal information is kept secure and up to date. However, we are unable to guarantee that your personal information will be 100% secure.

Wherever possible we will only request personal information that is required for us to complete the related task. Your information will not be stored for longer than is necessary for the purposes described in this Privacy Policy or as required by applicable legislation.

How We Use Your Data

By agreeing to the terms contained in this Privacy Policy, you consent to the use of your Personal Information in relation to:

• performing and providing the services of Premotech Security Systems
• informing you of changes made to this Website
• sending you a quote and/or invoice requested by you
• providing you with support and requested information
• improving our service to you by analysing it for trends
• sending you marketing material (including electronic communications) relating to other solutions you might be interested in. You can unsubscribe from our communications at any time and thereafter we will not market to you
• For security, administrative and legal purposes

Use of Cookies & Pixels

Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Third-Party Use of Cookies

Some content or applications, including advertisements, on this Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Cookie Use for Retargeting

We may use Google Analytics and the Google advertising network as well as other advertising networks to display ads across the Internet, based on your visit to this website.

Third-party vendors, including Google, may show our ads on sites across the Internet. Our site and third-party vendors use first-party cookies and third-party cookies together to inform, optimize and serve ads based on past visits and pages visited on this website.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

Data We Collect in More Detail

We’ve broken this down into sections to make it easy to understand what data we collect (you may fall into more than one category):-

1. As a visitor
2. Contacting us to enquire about services
3. Acceptance of us providing a service to you

1. As a Visitor

You’re a “visitor” if you browse this website but don’t submit any personal information about yourself.

For example, if you visit this website and take a look through our blog content, sales pages, and knowledge base without signing up for anything, then you’re a visitor. As a visitor, the website uses several third-party services that act in order to provide you with a better experience and allow us to optimize our content.  

The following third parties have limited access to some of your data:-

• Google Analytics (privacy policy)
  • We use Google Analytics to gain an overview of how our site is being used, how to improve user experience, what content to create and similar decisions all focused on improving the experience for our visitors.
  • We may integrate Google Analytics with Google Adwords so that we can measure the performance of our paid advertisements.

2. Contacting us to enquire about our services

On this site, we display contact forms that allow you to contact us to enquire about our services.  When you sign up through one of our forms, we’ll commonly ask you for the following data:-

• Name
• Contact number
• Email address
• Information pertaining to your inquiry request

3. Acceptance of us providing a service to you

When accepting that we will be providing  a Service from us, we may collect the following data:-

• First Name
• Last Name
• Email address
• Address of where the service is being provided

Service Review

When you provide a rating or review of a Service, you consent to us using that rating or review as we deem fit, including without limitation on this Website, in newsletters, or other marketing material. Your first name and/or business name will appear next to that rating or review. If you do not agree to this, please do not put any ratings or reviews on the Website. We will not display any of your contact details, with a rating or review.

Who Has Access to Your Data

Your personal information will be kept as secure as reasonably possible and not sold, rented, or shared with any 3rd party other than in the execution of providing you with services in line with this privacy policy.

Your personal information will be available only to those Premotech Security Systems employees, consultants, or representatives that are required to provide the goods or services that you have requested. These individuals are trained in the requirements of the act and there are signed agreements or policies in place.

Your Right to View Your Data

You have the right to see the data that we store about you.  To request a file containing all your data, let us know by contacting us via our contact page. We will reply to your request within 24-48 hours and will provide you with a file to your email address as soon as we’ve gathered the data. The data will be provided to you in a structured, commonly used, and machine-readable format for portability.  

Your Right to Have Your Data Deleted

You have the right to request that we delete data (name, email, and business details) that we store about you.

Any work or results achieved from a service being completed will be used for marketing purposes for Premotech Security Systems. 

Privacy Policy: Summary

• We don’t sell your data to any company for further processing, marketing, profiling, or any other reason
• We integrate with certain third-party services for the purpose of improving the overall user experience and optimising certain business processes.  
• Any data we hold about you, we do so for necessary and legitimate business reasons
• You can request to view, modify and delete any data that we hold about you.

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

If you have any concerns or questions about anything in this policy, then let us know and we’ll get back to you shortly.

Effective as of 01 August 2023